Specialist:Radio Maintenance,Port Elizabeth,Vodacom
Since its commercial launch in June 1994, Vodacom has been South Africa’s number one cellular network operator. Whether measured in terms of customer figures, network rollout or product innovation, Vodacom has achieved pole position more often than any South African mobile network.
Even before most people were aware of the coming cellular revolution, Vodacom attracted 50 000 subscribers in the first month of operations alone.
Today, we want South Africa’s best customer service to be the cherry on the top of our earlier achievements. Benchmarking Vodacom’s operations according to global standards set by our shareholder Vodafone Group will help us achieve this.
To ensure optimal performance on network quality (e.g. call set-up success rate, call retention rate, call success rate, availability) by monitoring the network statistics through tools such as Netscope, Netstats, RNO, Hyperion and OMC-R and actioning corrective procedures.
To ensure optimum performance on 3G and GPRS network elements by monitoring, reporting and actioning corrective procedures
To give high level support to Technical Officers during their daily functions with escalated and in-depth network faults (e.g. hardware problems)
To pro-actively analyse and verify in-depth network problems by performing traces on BSC and transcoder and A-bis level
To compile monthly reports on the network performance as well as all required statistics and ad hoc reports as per required timelines, standards and formats
To evaluate and analyse job orders and suggest possible solutions / alternatives to other divisions (e.g. Planning and Installations) before execution of the job orders
To rectify all network quality faults received from CIC and the NMC as per received information and timelines
To provide assistance and support to all network related divisions as and when required
Liaise with vendors regarding perplexing faults
Manage technical special projects
3 year Degree/Diploma in Electrical/Electronics Engineering or Equivalent (Essential)
Telecommunications (GSM) courses (Essential)
Telecommunications (UMTS) courses (Essential)
3 years relevant GSM experience, of which 2 years should be on BSS equipment experience (Essential)
Code 8 drivers licence (Essential)
To read more and to apply Click here
Response Deadline: 31/5/2012